How do I contact customer service?
You can reach us by email at webshop@underwearsweden.com, we reply within 2 business days, or by phone at +46 33 23 76 10. Please include your order number for faster help.Few readersCan I call your customer service, and what are your hours?
Yes, you can reach us by phone at +46 33 23 76 10. The phone line is staffed Monday to Thursday from 9am to 4pm CET (closed for lunch 12–1pm) and Fridays from 9am to 12pm CET.
We’re closed on weekends and public holidays.
Feel free to call if you have questions about an ongoing order, and have your order number ready so we can help you faster. If you’d rather email, you can reach us at webshop@underwearsweden.com, and we usually reply within two business days.Few readersWhat are customer service’s opening hours?
The phone line is staffed Monday to Thursday from 9am to 4pm CET, and Fridays from 9am to 12pm CET. Closed for lunch from 12 to 1pm, and closed on weekends and public holidays.Few readersCan I try your products in a store near me?
We don’t sell through our own physical stores, but many of our retailers carry our products in-store. Find your nearest retailer here.Few readersDo you offer gift cards?
No, we don’t currently offer gift cards.Few readersSince when has Swegmark existed?
Swegmark was founded in 1937 in Sweden and has over 85 years of experience creating underwear focused on comfort, support, and sustainability.Few readersWhat’s the difference between Swegmark and Abecita?
Since 2021, Swegmark and Abecita have been united under the same umbrella, Swegmark of Sweden, with the same high quality as always. The shared Venus symbol represents the new, sustainable era for both brands.Few readers