Question 1

How do I make my swimsuit last several seasons?

Accepted Answer

Choose a timeless colour and a style with adjustable straps. If you swim regularly, chlorine-resistant fabric is worth looking for. Always rinse your swimwear in lukewarm water after swimming, it keeps the fabric soft for longer.

Question 2

My straps slip off my shoulders, how do I fix that?

Accepted Answer

Try shortening the straps a little, you should only be able to fit one finger underneath them. If you have narrow or sloping shoulders, a different style with straps that sit closer to the neck may work better, see Find the Right Bra Style.

Question 3

How often should I re-measure my bra size?

Accepted Answer

About every six months, or as soon as a bra that used to fit well suddenly feels wrong. The body changes more than you’d think over time, see Find Your Size.

Question 4

How do I make a return?

Accepted Answer

Attach the enclosed return shipping label to the parcel, the address is already filled in. Return shipping is prepaid and costs 59 SEK in Sweden, or 5.90 EUR in Finland, Germany, Austria, and the Netherlands, deducted from your refund.

Question 5

Why does my bra lose its shape after washing?

Accepted Answer

The most common causes are fabric softener or tumble drying, both break down the elasticity in the fabric. Storage matters too, a bra left scrunched up in a drawer more easily loses its cup shape. Avoid fabric softener and tumble drying, and air dry the bra instead.

Question 6

Why shouldn’t I use a tumble dryer?

Accepted Answer

The heat and mechanical strain in a tumble dryer break down elasticity, fit, and fabric, both in underwear and swimwear. Air drying is much gentler on the garment.

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