Can I call your customer service, and what are your hours?

Yes, you can reach us by phone at +46 33 23 76 10. The phone line is staffed Monday to Thursday from 9am to 4pm CET (closed for lunch 12–1pm) and Fridays from 9am to 12pm CET.
We’re closed on weekends and public holidays.

Feel free to call if you have questions about an ongoing order, and have your order number ready so we can help you faster. If you’d rather email, you can reach us at webshop@underwearsweden.com, and we usually reply within two business days.

Updated on: 09/09/2026