An item is missing from my order

If an item is missing from your delivery, it’s usually because it unfortunately wasn’t in stock when the order was shipped, or because of human error. If the missing product was out of stock, you should have received an email about it. If you haven’t received such an email, please contact our customer service and we’ll look into it and send you the missing item if that’s the case.

Updated on: 09/09/2026