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  • How long is the delivery time?
  • What payment methods do you offer?
  • An item is missing from my order
  • What happens if I don’t collect my parcel in time?
  • How do I cancel my purchase before the order has shipped?
  • What does shipping cost?
  • Where is my order?
  • What happens if my order is cancelled because an item is out of stock?

Who do I contact about questions on my invoice?

Invoice questions are handled by Klarna, not by us. Contact Klarna’s customer service for your country:


Sweden: klarna.com/se/kundservice
Finland: klarna.com/fi/asiakaspalvelu
Germany & Austria: klarna.com/de/kundenservice
Netherlands: klarna.com/nl/klantenservice

Updated on: 09/09/2026

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