> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://swegmark.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I cancel my purchase before the order has shipped?

Fill in our cancel purchase form with your details, order number, order date, and which items you want to cancel (item number and quantity for each). We’ll handle your request as soon as we can, as long as the order hasn’t already been picked and shipped.